How is it ensured the GPs are vetted on an ongoing basis?
January 28, 2023Once recruited, the GPs are continuously monitored to ensure they maintain their skills to the highest standards. All the GPs…How are their GPs recruited? What qualifications do the doctors have?
January 28, 2023The doctors are recruited via a rigorous two stage interview process with Medical Solutions Chief Medical Officer and HR vetting…Is there a limit to the number of calls?
January 28, 2023No. Patients can contact the GP advice line as often as needed, there is no limit to phone or video…What happens if I don’t have internet, can I still have a private prescription over the phone?
January 28, 2023Yes, the service doesn’t require an internet connection to access to a GP. The telephone consultation service provides 24/7 telephone…Can the GPs issue referrals to specialists?
January 28, 2023Should the GP feel that a patient would benefit from a specialist assessment or further treatment they can provide an…Can the GPs issue fit notes?
January 28, 2023No, this is not something that is available as part of our service. Information correct as at time of writing.…What happens if the doctor misses something?
January 28, 2023All the GPs are NHS practising GPs working in primary care. In over 80% of cases the doctors are able…Isn’t it dangerous for doctors with no records to give prescriptions?
January 28, 2023All Health Hero GPs will only prescribe when it is safe to do so. They are experienced practising GPs and…Can I have an electronic prescription?
January 28, 2023You may ask the GP about this in relation to your specific circumstances and location. Fulfilling an electronic prescription is…Can I collect the medication from a local pharmacy?
January 28, 2023Local Pharmacy Collection is an option if it is made available to the patient by the clinician. This would be…
