Once recruited, the GPs are continuously monitored to ensure they maintain their skills to the highest standards. All the GPs complete an annual NHS appraisal to review their practise and performance.

Health Hero has a Quality Management System that incorporates policies and procedures, consistent with best NHS practise, and each GP’s performance is continually audited. This auditing includes reviewing key documents to ensure all GP’s knowledge, skills and registration are up to date.
Bi-annual doctor meetings are held the clinical team to maintain good engagement, share best practice and help to continually raise our standards of care and service. In addition to ongoing internal auditing, the GPs’ clinical notes are also reviewed by an independent external organisation called Clinical Guardian.

Information correct as at time of writing. Subject to change without prior notice.