- January 28, 2023Health Hero will only book appointments for the caller or a dependent child of theirs. For instance, you wouldn’t be…
- January 28, 2023For patients who don’t speak English there is a translation services for over 200 languages. Health Hero has partnered with…
- January 28, 2023Health Hero can provide the service to hearing impaired patients if they have access to a text relay service. Consultations…
- January 28, 2023You must be a resident and/or national of the United Kingdom (UK), its Crown Dependencies or the Republic of Ireland…
- January 28, 2023The service operates in the same way. The only differences are around prescriptions. The way the prescription service operates in…
- January 28, 2023Yes, Health Hero is regulated by the Care Quality Commission for the delivery of medical services and they are rated…
- January 28, 2023Dependents are eligible to use the GP advice line, but where a member, or dependent, requiring GP services is under…
- January 28, 2023As a healthcare provider based in the UK and regulated by the Care Quality Commission in England, Health Hero follow…
- January 28, 2023Patient confidentiality is very important, any records remain confidential unless patients provide permission to share it with a third party…
- January 28, 2023All patient data and records are stored on the Health Hero secure patient management system, in a secure data centre…
