Depending on the time of day, typically appointments are available within 2-3 hours, often sooner in quiet periods such as evening, overnight and weekends.

Patients can request a specific time, during a lunch break or an evening for example, otherwise they will be offered the next available appointment. Where Health Hero are unable to provide an appointment at the specified time, they will use reasonable endeavours to offer the patient a time as near to it as possible.

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